Your questions, answered — with comfort and clarity.

Frequently Asked Questions

Why blankets?

Blankets and linens are among the most requested items at domestic violence shelters nationwide. They provide warmth, comfort, and a sense of security during an incredibly vulnerable time. Your purchase helps meet a very real need.

What is a critical wish list item?

Domestic violence helters rely on essential items ranging from bedding and towels to toiletries, cleaning supplies, and kitchen necessities. A “critical wish list item” is anything a shelter urgently needs to support survivors.

What percentage of my purchase is donated?

10% of every purchase is donated to domesticshelters.org, helping fund critical wish list items for 2,600+ shelters across the U.S.

If you’re a shelter representative and don’t see your organization listed, use this link via domesticshelters.org to request an addition.

Where can I purchase a blanket?

Our blankets are available exclusively in our online shop.

Follow us on Facebook and Instagram to see when we pop up in cities around the country in 2026!

 

How should I care for my blanket?

Thread Talk blankets are made to be durable and easy to maintain.

Care instructions:

  • Machine wash on gentle cycle in cold water
  • Tumble dry low
  • Do not bleach or iron

What are your blankets made of?

Our blankets are crafted to never pill, fuzz, or cause static.

Confidence, Love, Serenity, Courage and Wonder Blankets:

A cozy Oeko-Tex certified blend of:

  • 85% cotton
  • 35% acrylic
  • 7% polyester

Happiness, Resilience, Hope, Nurturing Confidence, Nurturing Love, Nurturing Serenity Blankets:

Made with 100% organic cotton, meeting the Global Organic Textile Standard (GOTS) standard for ethical and sustainable textile production.

Shipping Policy

Carrier and Rates

We ship using USPS and UPS. Shipping rates are calculated at checkout based on destination and order weight. You’ll always see the total before you finalize your order.

When will I receive my order?

Orders typically ship within 1–3 business days. Once on the way, you’ll receive an email confirmation with tracking information.

I placed an order but didn’t get a confirmation. What now?

Check your spam or promotions folder — email filters can be tricky! Still don’t see it? Reach out at hello@threadtalk.com and we’ll resend it.

Do you ship internationally?

At this time, shipping is available within the U.S. only.

What is your return and exchange policy?

If you are not completely satisfied with your purchase, please contact our team within 30 days of delivery for full return or exchange All returned items must be in original packaging, in unused condition.

Have additional questions? Contact us through our inquiry form, and our team will respond within 1-3 business days.